How My Process Works

1. Read the Client Welcome Letter which contains my contact information, general instructions, and quilt mailing directions.

2. Read the Longarm Quilt Prep Handout, and follow the directions for preparing your top/backing for quilting.

3. Look over the Longarm Project Intake Summary Sheet to get an idea of the services I provide, their costs, and the kinds of questions I ask in order to best meet your quilting needs. We will use this form as the basis of our conversation when I contact you to develop a quilting plan for your quilt.

4. Mail your top, backing, and batting (if you prefer to provide your own batting) to me. In the box with your top, include a sheet of paper with your name, phone number, email, and the return address you wish me to use for mailing your completed quilt.

5. When I receive your quilt, I will text/email you to let you know it arrived, and set up a time to discuss the quilting plan for your project.

6. Once we settle on a quilting plan, I will give you an estimate of the total cost to complete your project, and my turnaround time at that point. I try to keep turnaround times to one month or less. Often, I can complete a project in two weeks. However, sometimes I have a heavier workload, supply/shipping issues arise with thread or batting, or occasional machine service/repair issues pause my workflow.

7. When your quilt is finished, I will send you a final invoice, including a photo of your completed quilt and arrange for shipping (USPS or UPS) your quilt to you. You are responsible for paying the return shipping, but I will do my best to provide you with the most economical shipping options. If you want extra insurance, that can be arranged, and the cost will be passed on to you.

8. Payment for the completed quilt must be received before quilt is mailed. I take checks, as well as PayPal and Venmo.

DISCLAIMER:

Finally, longarm machines are mechanical devices. I do my best to ensure that you will be thrilled with my results every time. However, on very rare occasions, mechanical problems can occur which may cause minor damage to a quilt top and/or backing. If this occurs on your top, I will contact you and we will work together to come up with the best remedy for the given situation.

Thank you for trusting me with your quilt top!